Shipping policy
Shipping Policy
At VINVEXA, we are committed to delivering your order as quickly and safely as possible.
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
During high-demand periods, processing times may be slightly extended.
Estimated Delivery Times
Estimated shipping times vary depending on your location:
- United States: 5–12 business days
- United Kingdom: 5–10 business days
- Europe: 5–12 business days
- Canada & Australia: 7–15 business days
- Other countries: 7–20 business days
Please note that delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Tracking updates may take 2–5 business days to appear after shipment.
Shipping Costs
Shipping costs are calculated at checkout unless free shipping promotions apply.
Delayed or Lost Packages
If your package is delayed or appears lost, please contact us at:
We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your order.
VINVEXA is not responsible for orders shipped to incorrectly entered addresses.
Customs & Duties
International orders may be subject to customs fees or import duties depending on your country.
These charges are the responsibility of the customer.
Contact
If you have any questions regarding shipping, feel free to contact us: